Claude — for Team & Enterprise¶
On Team and Enterprise, connectors are added in two moves: an Owner adds Open Referral once for the organisation, then each member connects their own Open Referral account. Individual plans: see For individuals (Free, Pro, Max).
Part A — Owner: add the connector (one-time)¶
Only an Owner or Primary Owner can do this.
- Go to Settings → Organization settings → Connectors.
- Click Add → Custom → Web.
- Name:
Open Referral· Remote MCP server URL:https://mcp.openreferral.io. - Leave Advanced settings empty (no Client ID/Secret — Open Referral uses DCR). Click Add.
Info
Screenshot to add: Organization settings → Connectors → Add custom connector.
Part B — Each member: connect your account¶
Once the Owner has added it, every member links their own Open Referral account:
- Go to Customize → Connectors.
- Find Open Referral and click Connect.
- Sign in to Open Referral and click Authorize on the consent screen.
Info
Screenshot to add: member view — Open Referral with the "Connect" button.
Use it¶
In a new chat, enable the Open Referral connector, then ask e.g. "How is our referral program doing this quarter?" or "What's waiting on my team right now?"
Troubleshooting¶
- "Add custom connector" is missing. Only an Owner can add connectors on Team/Enterprise. Ask your Owner to complete Part A.
- Open Referral doesn't appear under Customize → Connectors. Your Owner hasn't added it yet, or it's restricted — check with your admin.
- "No organisations found." Your Open Referral account has no Admin or Recruiter role.
- "Copilot not available on your plan." The connector requires an Essential or Scale Open Referral plan.